AI & AUTOMATION
AI and automation
We automate business processes using artificial intelligence and software.
- Lead processing
- Customer support
- Email handling
- Admin
- Bookings and scheduling
- Documentation
AI · AUTOMATION · SOFTWARE · DIGITAL INFRASTRUCTURE
We build intelligent systems for business.
AI, automation and software designed to run inside your company's operations.
Seven isolated business systems — CRM, email, ERP, database, documents, sales and support — progressively connecting to a central Fabrantis infrastructure and from there to an artificial intelligence and automation layer.
01Starting point
Technology that works inside your company.
Most companies run on a stack of separate tools, manual steps and systems that never talk to each other.
Fabrantis builds the infrastructure that connects those systems, automates operations and puts artificial intelligence where it actually earns its place.
BeforeAfter
02Services
Six disciplines. One system.
We don't sell tools in isolation. Each of these layers exists because, on some project, the one before it had to work.
AI AGENTS
AI agents
Specialised agents that carry out tasks using your company's own tools.
- Sales agents
- Customer support
- Internal assistants
- Document agents
- Voice agents
- Research
SOFTWARE DEVELOPMENT
Software development
When the software you need doesn't exist, we build it.
- Business platforms
- Internal tools
- Custom CRM
- Dashboards
- Applications
- Portals
WEB & DIGITAL
Web and digital infrastructure
We design interfaces and platforms that connect companies with customers, staff and systems.
- Corporate websites
- Web platforms
- Ecommerce
- Customer portals
- Landing pages
- Web applications
SYSTEM INTEGRATION
System integration
We connect the systems the company already runs so they stop working in isolation.
- CRM
- ERP
- Calendars
- Databases
AI CONSULTING
AI consulting
We analyse how the company works before introducing any technology.
- Process audit
- System map
- Prioritisation by impact
- Solution architecture
- Effort estimate
- Rollout plan
03Solutions
Real problems. Systems designed to solve them.
Three situations that come up in almost every company we speak to, and what each one looks like once it's a system.
01Problem
Your team answers hundreds of enquiries by hand.
Enquiries arrive through three different channels, whoever is free replies, and follow-up depends on somebody remembering.
Outcome
- Less manual work
- Immediate response at any hour
- Qualified, ordered leads
- Automatic follow-up
Today
- Customer
- WhatsApp / Web / Email
- Whoever is free
- Manual reply
- A note in a spreadsheet
With Fabrantis
- Customer
- WhatsApp / Web / Email
- Fabrantis AI
- Understands the enquiry
- Answers
- Qualifies
- CRM
- Scheduling
- Sales team
02Problem
Your company processes hundreds of documents.
Invoices, delivery notes and orders arriving as PDFs and ending up typed by hand into another system.
Outcome
- No manual transcription
- Validation before anything reaches the ERP
- Exceptions flagged for review
- A record of every document processed
Today
- Employee
- Copy the information
- Excel
- ERP
With Fabrantis
- Fabrantis
- Extract
- Classify
- Validate
- ERP
03Problem
Your systems don't talk to each other.
Each tool holds a piece of the truth and nobody has the full picture without cross-checking by hand.
Outcome
- A single point of synchronisation
- Data entered once
- Reports without merging spreadsheets
- Adding a new system doesn't break the existing ones
Today
- CRM
- ERP
- Database
- Each on its own
With Fabrantis
- CRM
- ERP
- Database
- AI
- Connected through Fabrantis
04Industries
Built around your industry.
The process changes, the infrastructure doesn't. These are the verticals where we already have a view on what's worth automating first.
Real estate
01Leads arrive from several portals at once and response speed decides the deal.
Lead capture · Qualification · Viewing scheduling
Healthcare
02The calendar concentrates the admin work: confirming, reminding, rescheduling and recording.
Appointments · Reminders · Common enquiries
Logistics
03Volume arrives by email and ends up in the ERP. In between there is reading, copying and manual checking.
Order intake · Documentation · Tracking
Hospitality
04Bookings, enquiries and changes arrive at any hour and compete with the day's operation.
Bookings · Enquiries · Upselling
Retail
05Support, returns and inventory grow with sales, and the team doesn't grow at the same rate.
Orders · Returns · Inventory
Professional services
06From first contact to invoice there's a chain of steps held together by hand.
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Automotive
07Aftersales, workshop and parts run on separate systems, and the customer doesn't notice — until it fails.
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Finance
08Processes with mandatory traceability where a manual error is expensive.
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Industrial
09Production and admin work from two different versions of the same figure.
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Ecommerce
10Volume is both the advantage and the problem: everything scales at once, support included.
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05How we work
From manual process to system in production.
Six phases. None starts before the previous one is closed and signed off with you.
01
DISCOVER
Discover
We learn how the company actually works today, talking to the people who run the process.
02
DESIGN
Design
We define the architecture of the solution, its limits and what stays under human supervision.
03
BUILD
Build
We develop the software and automations in an environment separate from production.
04
INTEGRATE
Integrate
We connect it to the existing infrastructure, respecting permissions and credentials.
05
DEPLOY
Deploy
We put the system into production and train the team that will live with it.
06
OPTIMIZE
Optimise
We measure results against real usage and keep adjusting the system.
06Work
Selected systems
Architectures built as technical demonstrations. They show how we design, not who we've sold to.
Demonstration
Automated Lead Infrastructure
Problem
Leads arrive through several channels and get lost between manual replies.
System
Multichannel capture, qualification against defined criteria, write-through to the CRM and automatic scheduling with the right salesperson.
Integrations
- WhatsApp Business
- Web forms
- CRM
- Calendar
Result
Every lead logged, qualified and with a next step assigned.
Demonstration
AI Customer Operations
Problem
The same type of enquiry gets answered dozens of times a day.
System
An agent with read access to orders and account status that answers common enquiries and escalates to a person when a case exceeds its scope.
Integrations
- ERP
- Database
Result
Immediate answers on repetitive enquiries and orderly escalation of the rest.
Demonstration
Document Processing System
Problem
PDFs in inconsistent formats that have to be typed into another system.
System
Data extraction, classification by type, validation against business rules and write-through to the target system with exception review.
Integrations
- Document storage
- ERP
- Accounting
Result
Documents processed without manual transcription and logged per unit.
Demonstration
Internal Business Assistant
Problem
The information exists but is spread across systems and nobody knows where to look.
System
An internal assistant with role-scoped access that queries several sources and returns the answer citing where it came from.
Integrations
- Database
- Document management
- CRM
- Intranet
Result
Internal questions answered without interrupting another department.
Demonstration
Sales Automation Infrastructure
Problem
Sales follow-up depends on somebody remembering to do it.
System
Follow-up sequences conditioned on customer behaviour, updating the CRM and notifying the salesperson at the relevant moment.
Integrations
- CRM
- Calendar
- Analytics
Result
No follow-up depends on a person's memory.
These systems are our own demonstrations, not client projects. We don't publish cases, figures or logos we can't substantiate. When clients give us permission to publish theirs, they will take this same place.
Capabilities
24/7
Automated operations
API
Connected infrastructure
AI
Intelligent workflows
CUSTOM
Built around your business
Technical capabilities of the systems we build. We don't publish client metrics we can't yet substantiate.
07Network
Built in Europe. Designed to operate globally.
We build from Barcelona and work remotely on the client's own infrastructure, which is where the system lives.
BaseOperating reach
Reach means the markets we operate in, not offices or local teams. When those exist, they'll be labelled as such.
08Company
Built to make companies operate better.
Artificial intelligence earns its value when it stops being a demonstration and becomes part of how a company actually operates.
Fabrantis exists to carry that technology from concept to production: understand how the business works, design the system, build it, integrate it with what's already there and stay until it works.
Strategy
Deciding what's worth building before building it, and saying plainly what isn't.
Engineering
Software the client owns, with a staging environment and reproducible deployment.
Integration
Connecting to existing systems, respecting their permissions and how they fail.
Operations
Standing by the system in production, measuring it and adjusting it on real usage.
Which process should your company stop doing by hand?
Tell us how it works today. We'll design a better way.